Video Summary

In a scathing exposé, a former employee of the UK-based bookmaker, Bet365, has spoken out about the company's shady practices. James Poppleton alleges that the company uses a range of secret tactics to target winning punters, including a system to slow down or stop their bets once they start to win. This is achieved through a “risk rating” system, which restricts the size of bets based on a customer's profitability to the company. By analyzing betting patterns, the company can identify “problem customers” – those who are consistently winning – and take steps to limit their chances of success. The former employee claims that the company's actions are not just about fairness, but about exploiting customers. Poppleton has also obtained internal documents revealing that the company has tested and implemented delays in its in-play betting system, which were designed to make it harder for punters to win. The lack of transparency surrounding these tactics has left many punters feeling cheated and frustrated. With Australia's sports betting regulatory body seemingly turning a blind eye, it's up to investigative journalists to uncover the truth and hold these companies accountable for their actions.